LCS Launches Enhanced Staff Training

New training focuses on critical safety measures to keep residents safe during pandemic

September 18, 2020

As we continue our response to the COVID-19 pandemic, senior living communities managed by LCS remain focused on the health and safety of residents and employees. To do so, precautionary measures remain in place to help reduce the exposure risk.

Frontline caregivers and management staff who work with residents in communities offering skilled nursing will receive additional training from the Centers for Medicare and Medicaid Services. Much has been learned about the virus in the past few months and this program will provide new information on how the virus is transmitted and strategies for protecting individuals from exposure. The training program includes topics such as infection control and prevention, appropriate screening of visitors, and the proper use of personal protective equipment — all critical elements of stopping the spread of COVID-19. LCS has required such training for all staff since the onset of the pandemic in March.

Training offered by the Centers for Medicare and Medicaid Services will include these topics for frontline staff:

  1. Hand Hygiene and PPE
  2. Screening and Surveillance
  3. Cleaning the Nursing Home
  4. Cohorting
  5. Caring for Residents with Dementia in a Pandemic

In addition, the following topics will be offered to management staff:

  1. Basic Infection Control
  2. Emergency Preparedness and Surge Capacity
  3. Addressing Emotional Health of Residents and Staff
  4. Telehealth for Nursing Homes
  5. Getting Your Vaccine Delivery System Ready

Senior living communities managed by LCS that provide skilled nursing care qualify for this augmented training. Skilled nursing care, or nursing home care, is provided to residents who require services such as IV drugs and shots, physical therapy, occupational therapy, and speech therapy. These services are administered by licensed practical nurses and registered nurses. Yet, we won’t stop there. Information will also be implemented at all levels of care – independent living, assisted living and memory care.

At LCS, the health and well-being of employees and residents are our top priorities. Implementing additional training programs that augment current information is beneficial to all.

As federal and state governments release plans to reopen the economy to essential business, please know the LCS approach to reopen senior living communities will be slow and deliberate. We’ll continue to follow the heightened precautionary measures currently in place including social distancing, restricting non-essential visitors and wearing masks.

Please call the LCS hotline at 855-998-4934 for information on our response measures.

Members of the media can email their inquiries for LCS to Information requests to a senior living community can be made by contacting the community directly.


Joel Nelson headshot

June 26, 2020

Reopening Communities Requires Patience

These past weeks have brought many changes to our routines. Education has moved online, restaurants have transitioned to delivery-only options, and work operations have changed. Yet, for LCS, one thing remains the same — we are committed to helping ensure the health and safety of our residents and employees. As we start to reopen senior living communities across the nation, this remains our priority.

We are all anxious to resume our daily activities, yet we must be steadfast in protecting each other. At LCS, we continue to monitor the COVID-19 situation very closely. As I’ve noted previously, senior living was the first to close at the onset of this pandemic and we’ll be the last to reopen; the reopening process will be slow and deliberate.

When reopening our senior living communities, we’ll follow a three-phased approach. Information is collected, recorded and evaluated to assist in the decision-making process. At the community level, decisions for advancing through the reopening process will be based on:

  • State and regional criteria showing a downward trend
  • Advice from local public health officials
  • Health status of the community

We are all eager to be with one another, yet we must continue to act with caution and with patience. Should there be a resurgence of the virus in a community or in a specific region of the country, it may be necessary to reinstate all precautionary measures. Remember, this is solely for everyone’s safety. To learn more about the reopening status for a specific community, please go to the community website.

I continue to be very grateful to residents, employees and families and the work they are doing to help ensure the health and safety of each other. With your ongoing support, we can continue to move forward through the reopening process.

Joel Nelson
President and CEO

COVID-19 Updates

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