LCS Residents FAQs

The health and safety of our residents are our top priorities, therefore we enhanced our internal processes and protocols at the onset of this health crisis to better protect our communities. We have been proactively taking steps to manage and contain any current or future COVID-19 risk at our communities, including collaborating with and receiving additional guidance from the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, LCS Risk Management and Health Services Clinical teams. Key examples include: implementing temporary visitor and delivery restrictions, screening for all employees and vendors, and wearing facemasks.

Following Centers for Disease Control and Prevention, a resident who believes they are experiencing symptoms of the novel coronavirus should get assessed by a physician and self-quarantine in their apartment to ensure the safety of the community. If you have any concerns or questions, please contact the executive director.

There is currently no vaccine to protect you from the novel coronavirus and the best way to prevent the illness is to avoid being exposed to the virus. However, Centers for Disease Control and Prevention always recommends everyday preventive actions to help prevent the spread of illness, including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that has a content of 60% alcohol
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Stay home when you are sick until you have been fever-free without the use of fever reducing medication for at least 24 hours
  • Cover your coughs or sneezes with a tissue and then throw the tissue in the trash; if tissues aren’t available, cough or sneeze into the inside of your elbow
  • Clean and disinfect frequently touched objects and surfaces
  • Practice social distancing

We continue to work with Centers for Disease Control and Prevention and strictly adhere to their guidance. To that end, we are recommending residents who are experiencing symptoms of COVID-19 to seek testing. Our procedure for testing is evolving as tests become more available.