Life Care Services®, An LCS® Company announced it has partnered with Lyft to bring on-demand transportation to senior living communities managed by Life Care Services. The service offers residents an alternative to group transportation or driving their own vehicle.
“We continually explore opportunities to help our senior living residents remain independent,” says Allison Pendroy, senior vice president, director of for profit communities for Life Care Services. “We chose Lyft because the company has a dedicated platform to serve seniors. They require a rigorous background screening for all drivers, have an IT solution that allows the community to schedule rides for residents, technology that enables the community to follow ride routes from beginning to end, and efficient billing.”
The program is operational at ten Life Plan Communities managed by Life Care Services with plans to roll out the service at other communities throughout the year. Currently, Lyft is operational at: Sagewood, Phoenix, Arizona; The Heritage at Brentwood, Brentwood, Tennessee; Timber Ridge at Talus, Issaquah, Washington; North Oaks, Pikesville, Maryland; The Clare, Chicago, Illinois; Marquette, Indianapolis, Indiana; Blakehurst, Towson, Maryland; Plantation Village, Wilmington, North Carolina, Morningside of Fullerton, Fullerton, California; and Trillium Woods, Plymouth, Minnesota. Life Care Services intends to deploy this partnership with Lyft to more communities and markets very soon.
Resident feedback about the service has been very positive. “We came out of the movie and the ride was there, right on time! I’ve been waiting for five years for this type of on-demand transportation,” says one resident at The Heritage at Brentwood. Another resident noted, “At 5:03 a text came saying, ‘Your Lyft driver, Lee is here. Look for the white Dodge Grand Caravan (and listed his license plate number).’ … the ride was smooth and felt safe.”
According to Lyft, the service is 35 to 55 percent more affordable than using taxi services and deliver a substantial savings compared to private transportation services. “We’re pleased to partner with Life Care Services to provide reliable transportation to its senior living communities,” said Gyre Renwick, Head of Healthcare Partnerships, Lyft. “By offering this solution, we’re helping reduce isolation and empower people with a more efficient and affordable mobility option.”
About Life Care Services®
Life Care Services, An LCS® Company established in 1971 and based in Des Moines, Iowa, is the third largest manager of full-service senior living communities. Life Care Services currently provides operations, and marketing and sales management services for not-for-profit and for-profit Life Plan Communities, formerly known as Continuing Care Retirement Communities (CCRC), and rental independent living, assisted living, and memory care communities nationwide. For more information, visit lifecareservicesLCS.com.
Lyft was founded in June 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation. Lyft is the fastest growing rideshare company in the U.S and is available in more than 350 cities. Lyft is preferred by drivers and passengers for its safe and friendly experience, and its commitment to effecting positive change for the future of our cities. To learn more about Lyft’s work in healthcare, visit https://get.lyft.com/healthcare/.