News
- LCS
- Life Care Services
Life Care Services becomes J.D. Power’s most awarded brand in the history of its Senior Living Satisfaction Study

J.D. Power announced the results of its 2023 U.S. Senior Living Satisfaction Study, and Life Care Services, An LCS Company, has been recognized for the fifth consecutive year as #1 in Resident Satisfaction among Independent Senior Living Communities and added a #1 in Customer Satisfaction among Assisted Living/Memory Care Communities. The awards make Life Care Services the most awarded Senior Living Provider in the nation. The J.D. Power 2023 U.S. Senior Living Satisfaction Study recognized Life Care Services for excellence in:
Independent Living: Five consecutive years as #1 in customer satisfaction among independent senior living providers. Life Care Services also achieved the highest score in all six factors of resident satisfaction: dining, community building/grounds, resident apartment, price paid for services received, community staff and resident activities.
Assisted Living/Memory Care: First place in Assisted Living and Memory Care customer satisfaction in the first year Life Care Services Assisted Living and Memory Care residents and families were surveyed. The company achieved the highest score in five of the six factors of resident satisfaction: dining, community building/grounds, price paid for services received, community staff and resident activities.
“Receiving this recognition from J.D. Power, one of the most respected consumer insights organizations in the world, demonstrates our focus on the most important part of our business: our residents and their families,” said Joel Nelson, CEO of LCS, the parent company of Life Care Services. “For five consecutive years, nearly 40,000 residents have expressed their confidence in our company and communities, I couldn’t be more thankful for our team members for their hard work and dedication."
Life Care Services provides senior living management solutions to more than 140 communities nationwide. Those solutions include the LCS Signature Experiences that elevate hospitality and ensure quality care.
The J.D. Power 2023 U.S. Senior Living Satisfaction Study is based on responses from residents living in an independent, assisted living or memory care senior living community within the previous three years. For more information about the J.D. Power U.S. Senior Living Satisfaction Study, visit https://www.jdpower.com/business/jd-power-us-senior-living-satisfaction-study-award-information.
Subscribe to LCS Insights
More Insights
-
Freedom Plaza Executive Chef Wins 2025 Chef of the Year
The annual competition celebrates the hospitality and culinary talents of chefs located in senior living communities owned and managed by Life Care Services, An LCS Company. … Read More about Freedom Plaza Executive Chef Wins 2025 Chef of the Year- LCS
- Life Care Services
- CPS
- LCS Careers
-
Clarendale West End Welcomes First Residents to Nashville’s Newest Luxury Senior Living Community
The community offers a full continuum of care under one roof—including independent living, assisted living, and memory care. … Read More about Clarendale West End Welcomes First Residents to Nashville’s Newest Luxury Senior Living Community- LCS
- Life Care Services
- LCS Development
-
LCS Announces Chef of the Year Celebrity Judges
The annual competition celebrates the culinary expertise of executive chefs in LCS senior living communities … Read More about LCS Announces Chef of the Year Celebrity Judges- LCS
- Life Care Services
- CPS
-
LCS Earns No. 2 Spot on Top Workplace National Industry Awards List
These awards celebrate organizations with exceptional people-first workplace cultures, recognizing them as top employers within their industries. … Read More about LCS Earns No. 2 Spot on Top Workplace National Industry Awards List- LCS Careers
- Senior Living
- CPS
- LCS
- Life Care Services