Safety Protocols Remain in Place to Protect Seniors

LCS communities continue to monitor and fight COVID-19

October 16, 2020

Every day we learn more about the coronavirus. Being educated and informed is one of the best ways to help reduce the risk of exposure. The following information provides a brief overview of how senior living communities managed by LCS continue to provide safe and healthy environments for the residents we serve.

Rely on reliable information

Because the health and well-being of residents and employees are our top priorities, we follow the guidance of reliable resources including:

  • Centers for Disease Control and Prevention
  • Centers for Medicare and Medicaid Services
  • Local and state departments of health
Follow precautionary measures

Increased disinfection and sanitization practices, regular handwashing and wearing a mask are some of the many ways LCS is keeping residents and employees safe and healthy. We’ve also implemented the following precautions:

  • Screening visitors and visitors
  • Asking residents and employees to communicate any travel plans
  • Coordinating best practices and across our large partner network

In addition, we follow the CDC recommendation and maintain a distance of 6 feet or greater between each other.

Recognizing symptoms

The most reported symptoms of COVID-19 include fever, cough and tiredness. Often these symptoms can be like a bad cold or the flu. Some less common symptoms include aches and pains, sore throat, diarrhea, conjunctivitis, headache and skin rash. Health care providers have also noticed a few unusual symptoms — loss of smell (anosmia) and decreased sense of taste (ageusia). In some situations, people also experience digestive symptoms, including lack of appetite, diarrhea, vomiting and abdominal pain. When serious symptoms, including difficulty breathing, immediate medical attention should be sought.

It’s important to note that people who don’t have symptoms can spread the virus. For this reason, we continue to screen employees, restrict visitors, and ask residents returning from travel to isolate for 14 days.

Effective treatments are being researched across the globe

Leaders at LCS continue to monitor the research being done to protect others from COVID-19. Our employees follow updates provided by the CDC, CMS and state departments of health to stay abreast of new findings. Testing protocols have been put into place and precautionary measures are followed.

The situation continues to evolve as doctors and other professionals learn more about the COVID-19 disease. In the weeks to come, we’ll continue to monitor guidance, continue existing precautionary measures, and implement additional safety precautions as they are recommended.

Automation Brings Convenience to Senior Living

Time saved is spent with residents

October 2, 2020

At Marquette senior living community in Indianapolis, automation has arrived.

“Autonomous cleaning couldn’t have come at a better time,” says Jerri Stapleton, environmental services director, Marquette. “The staff loves it and it’s been of great interest to residents.” The automated cleaning system is a programmable, battery operated, robotic vacuum sweeper.

“We wanted to have some fun with the roll-out, so we held a “name the whiz” contest,” says Stapleton. “We personalized our vacuum and named it MAC the Vac — MAC for Marquette Autonomous Cleaning and of course, vac, for vacuum. It’s a great addition to our community!”


Such devices provide assistance by vacuuming public areas and hallways. Having an extra “set of hands” gives staff additional time for disinfecting surfaces and interacting with residents.

“The equipment is great in assisting our housekeeping department in providing a clean and safe environment, allowing staff to serve our residents at the highest level,” she says.

The new technology offers more efficient cleaning operations, resulting in better air quality and enhanced productivity.

This is one of the many ways communities managed by Life Care Services are instituting new technologies to benefit the community and its residents.

As federal and state governments release plans to reopen the economy to essential business, please know the LCS approach to reopen senior living communities will be slow and deliberate. We’ll continue to follow the heightened precautionary measures currently in place including social distancing, restricting non-essential visitors and wearing masks.

Please call the LCS hotline at 855-998-4934 for information on our response measures.

Members of the media can email their inquiries for LCS to Information requests to a senior living community can be made by contacting the community directly.

COVID-19 Updates

  • * Required fields

  • This field is for validation purposes and should be left unchanged.