LCS Employees FAQs

As an organization, LCS has been proactively taking steps to protect the health and safety of our employees and residents. We are taking action consistent with guidance from the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, LCS Risk Management and Health Services Clinical teams, which includes:

  • Implementing a work from home policy for those who are not essential for the direct care of residents
  • Increasing the frequency and rigor of cleaning and sanitizing common community areas
  • Implementing temporary visitor restrictions, including deliveries
  • Canceling or postponing on-site group social events and recreational activities
  • Reviewing and executing our emergency preparedness and response program
  • Asking residents and employees to communicate any domestic and international travel plans and deploying an updated visitor advisory for communities
  • Coordinating best practices across our large partner network
  • Making the CDC’s COVID-19 prevention resources and recommendations available to all employees

We are exploring all alternatives to maintain the level of staffing to ensure the health of residents. There are some specific child care resources available in certain locations for essential health care workers.  We are also looking at ways to be flexible in balancing employee demands with our staffing requirements.  We sincerely appreciate the ongoing commitment of staff who are continuing to do their part in preventing the spread of COVID-19, and want to particularly thank those who are balancing their duties with familial obligations.

The health and safety of our employees are our top priorities, therefore we enhanced our internal processes and protocols at the onset of this health crisis to better protect our communities. We have been proactively taking steps to manage and contain any current or future COVID-19 risk to the community, including collaborating with and receiving additional guidance from the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, LCS Risk Management and Health Services Clinical teams.

The health and safety, both mentally and physically, of our staff are always our main priorities. We are taking extra precautions to make our communities as clean and safe as possible, both for you and residents. It is important that during this time we resist the urge to panic and instead practice the advice given from the Centers for Disease Control and Prevention and the World Health Organization by washing your hands regularly and avoiding to touch your face. Please speak directly with your supervisor or human resources if you have a specific health condition which may prohibit you from coming to work.

Yes, per guidance from the Centers for Disease Control and Prevention and public health officials, we have restricted all air travel unless absolutely essential in the support of our communities. Any travel must be approved by one of the executive leadership members.

We have asked our employees to proactively notify us if they are at risk – having come into contact with someone who has symptoms of the COVID-19 or has tested positive. We also ask our employees if they or someone with whom they have close contact has worked in or visited a health care facility or senior living community where there has been a confirmed case of COVID-19. Those employees who are at risk will be asked to self-quarantine and be assessed by a physician.